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BROWSE GRACE PUBLIC SECTOR

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GRACE GLOBAL VALUE ADDED SERVICE PROGRAM

 
VALUE ADDED SERVICES

 

Integration Services

Knowing that every client is unique, Grace Global engineers will not only perform our standard custom build-to order system integration:

Industry standard hardware components operating system

Industry standard software operation system

But also:

            Custom client’s software installation

            Asset Tag

            Third party software installation

            Third party hardware installation and configuration

 

Installation Services

Grace Global has custom installation packages that are available upon request by Purchasing Entities. Purchasing Entities working in close collaboration with their Grace Global Account Manager may incorporate some of the following elements into their installation package:

·          On-site Desktop/ Workstation/Laptop  system installation

·          On-site Desktop/Workstation/Laptop  system installation with Data Transfer

·          On-site Basic Server Set up and installation

·          On-site Server and Storage Set up and installation

 
SELF-MAINTAINER REPLACEABLE PARTS PROGRAM

The Self-Maintainer Replacement Parts Program are component parts designed specifically for our clients to remove, either in parts or whole components parts replacement on their Grace Global product. Grace Global's Client Self Replaceable parts program enables Grace clients to receive faster service as well as replace parts at their own convenience.

 

The Self-Maintainer Replacement Parts Program is available to all our customers who’ve purchased a specified quantity of Grace Prism Series, JBox Series, Explorer Series, Discovery Series, Insight Series, Vision Series, PowerFrame Series,  KFrame  and Grace DataVault  products. If after contacting technical support to resolve an issue, it is determined that a the Self-Maintainer Replacement Parts is required for resolution, Grace Global will advice client to to use a FREE Self-Maintainer Replacement Parts, already provided as Parts Closet at the premise.
 

Our Self-Maintainer Replacement Parts Program “Parts Closet Kits"

In Addition to our Self Maintainer Program, Grace Global provides FREE Spare “Parts Closet Kit" to qualified entity purchases. To be eligible for the FREE Spare “Parts Closet Kit" Program, the Qualified Entity must purchase the following number of systems to qualify, with a purchase order of:

           

Desktop and Workstation:

20 systems ordered = 1 FREE Spare “Parts Closet Kit"

 

100 systems ordered = 2 FREE Spare “Parts Closet Kit"

 

300 systems ordered = 4 FREE Spare “Parts Closet Kit"

 

500 systems ordered = 5 FREE Spare “Parts Closet Kit"

 

700 systems ordered = 6 FREE Spare “Parts Closet Kit"

 

1000 systems ordered = 7 FREE Spare “Parts Closet Kit"

 

2000+ systems ordered = 8 FREE Spare “Parts Closet Kit"

 

 

Servers and Server Storage:

50 systems ordered = 1 FREE Spare “Parts Closet Kit"

 

200 systems ordered = 2 FREE Spare “Parts Closet Kit"

 

400+ systems ordered = 3 FREE Spare “Parts Closet Kit"

 

Zero Response Time Program (ZRTP) Ready-to-Use Systems

In Addition to our Self Maintainer Program and FREE Spare “Parts Closet Kit", Grace Global provides Ready To Use Systems to qualified entity purchases.  To be eligible for the FREE Spare Ready to Use Systems, the Qualified Entity must purchase the following number of systems to qualify, with a purchase order of:

 

Desktop and Workstation:

20 systems ordered = 1 FREE Ready-to-Use System

 

100 systems ordered =2 FREE Ready-to-Use Systems

 

300 systems ordered =4 FREE Ready-to-Use Systems

 

500 systems ordered = 5 FREE Ready-to-Use Systems

 

700 systems ordered = 6 FREE Ready-to-Use Systems

 

1000 systems ordered = 7 FREE Ready-to-Use Systems

 

2000+ systems ordered = 8 FREE Ready-to-Use Systems

 

 

 

Notebooks:

            30 systems ordered = 1 FREE Ready-to-Use System

            
            100 systems ordered = 2 FREE Ready-to-Use Systems
            
            400 systems ordered = 3 FREE Ready-to-Use Systems

 

            600 systems ordered = 4 FREE Ready-to-Use Systems

 

            800 systems ordered = 5 FREE Ready-to-Use Systems

 

            1000+ systems ordered = 6 FREE Ready-to-Use Systems


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